Strategically sound design innovation, where critical thinking and creativity intersect. Challenge convention and make your mark!Jichél Stewart
eCommerce and CMS Implementation
Data Driven UX + Design
digital marketing & social
Data Analytics & Optimization
Consulting is a specialty.
I help clients with technology roadmaps, platform selection, digital strategies and process/operating changes to support transformations across many channels.
Developing a full end-to-end content solution from strategy through to production.
I take a holistic approach to planning and creating content. For me, content is more than just something to read or watch. It needs to tell your story. It needs to encourage action; it must be valuable and memorable to ensure I deliver engagement for your brand.
–Content strategy and planning
–Editorial creation and subbing
–Access to specialist writers
–Full service video, including motion graphics
–Natural SEO strategies
–Social, mobile and gaming content
Managing high quality production to generate significant cost and time efficiencies.
My Process and collaboration across my collective creative, digital and production teams allow for greater continuity and quality of output – delivering best in class work across multiple channels, platforms and markets.
My central creative production team along with our 30+ person offshore resource, manage production across, digital marketing, digital campaign advertising, ecommerce, publishing, marketing Communications – press and outdoor.
My approach to managing projects is key to enabling brands and agencies to save time and money & maintain excellent quality.
–Strategic roadmaps and frameworks
UX + Design
Designing meaningful and innovative digital experiences that forge a connection with your customers.
Together with you, I will create user experiences that make people’s lives a little better. I use data and human insight to drive my design thinking. I redesign people’s relationships with the world around them. My design team works with businesses to drive innovation, identify opportunities, and create meaningful digital experiences. Informed by strategy and realized by design, I challenge conventional assumptions to create disruptive, digitally driven experiences.
–User research & site analytics
–Persona and scenario modeling
–Strategic roadmaps and frameworks
–Wire-framing & prototyping
Building intuitive, useful and accessible e-commerce solutions that power the transaction and empower your team.
I began when e-commerce was in its infancy; a time when buyers went online only for things they couldn’t buy in-store, and low-tech environments did little for premium brands. Today, I am pleased to be merging usability with shopability, and driving consumers online first.
–Systems integrator for Hybris, Demandware, Magento & Netsuite
–B2C and B2B implementations
–Social, mobile and web e-commerce applications
–Technical roadmaps and platform assessments
–Implementations of PIMs and MDMs
–Integration with ERP, OMS and CRM systems
–Configuration and integrations that cover:
–email campaign systems
–Integration with Content Management Systems
Uniting marketing with technology to drive innovation.
Technology has radically changed the world of marketing with the advent of new consumer channels – social, mobile and the web. Very few marketers and marketing agencies do technology well; and conversely many tech companies do not really understand marketing. The distinct duality of these worlds – marketing and tech – is eroding. We bring them together in a manner where marketing effectiveness is hugely amplified by technology.
–CMS configuration and implementation:
–Custom App development for iOS, Android and Windows Mobile
–Front-end and back-end development
–Enterprise Service Bus (ESB) and Point to Point integrations
–Custom development on tech stacks such as Java, Microsoft and open technologies
–Deployment of sites, tuning, hosting and infrastructure services (security, enterprise software)
Offering advanced data analytics to realize measurable and actionable insights.
My sole goal is to ensure I am delivering improved business performance through the work I do. This is where my analytics and optimization teams come to their own.
We take the time to look at all performance indicators through detailed analysis of your site data and only then do we make recommendations for how we can best optimize your site.
Whether you’re selling shoes and bags or you’re trying to increase bookings to your hotel, all the way to getting more people to complete an online quote; we’re going to be looking at how to move the needle the right way.
–User Experience audit
–Ongoing, site-wide optimization
–A/B & MV testing
–Conversion funnel analysis
–KPI specific dashboards & custom reports
–Monthly analysis, reporting and recommendations
–Heatmap implementation & analysis
– User feedback research
–Advanced tracking implementation
Driving profitable engagement through the strategic use of marketing channels.
I partner with clients to build and execute a comprehensive digital strategy across: paid media, SEO, social media, email marketing, analytics, online shopping channel management and content & creative.
–PPC, Google shopping, Banner Advertising
–Search Engine Optimisation (SEO)
–Inbound Link Building
–Email Strategy and execution
–EMS vendor selection
–Online Shopping Channel Management
Supporting all of our clients, all of the time.
We offers all of our clients a dedicated, 24/7 support service. This incorporates maintenance and further development where required.
–Application and infrastructure support with certified engineers
–24/7 Site uptime and performance monitoring
–Ongoing development and site enhancements
–Security and performance audits